Terms of service

Terms of Service

Welcome to Stratum. By accessing or purchasing from our website, you agree to the following terms. Please read them carefully.

1. Overview

This website is operated by Stratum ("we", "us", "our"). These Terms of Service govern your use of our website and the purchase of any products, including StratumFit™.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order with us.

3. Products & Pricing

We do our best to display our products and prices accurately. All prices are shown in GBP and include applicable taxes unless stated otherwise. We reserve the right to correct errors and to change prices at any time.

4. Orders

Once you place an order you'll receive a confirmation email. We reserve the right to refuse or cancel any order, for example in the event of a pricing error or suspected fraud.

5. Payment

Payment is processed securely at checkout. We accept the payment methods displayed on our website.

6. Shipping & Delivery

Delivery times and costs are described in our Shipping Policy. Estimates are provided in good faith but are not guaranteed.

7. Returns & Refunds

Returns and refunds are covered by our Refund Policy, including our 45-day money-back guarantee.

8. Intellectual Property

All content on this website — including the StratumFit™ name, logos, text and images — is our property and may not be used without our written permission.

9. Limitation of Liability

StratumFit™ is a compression garment, not a medical device. It is not intended to diagnose, treat or cure any condition. To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from use of our products or website.

10. Governing Law

These terms are governed by the laws of the United Kingdom. Nothing in these terms affects your statutory rights as a consumer.

11. Changes

We may update these terms from time to time. The version published on this page applies to your order.

12. Contact

Questions? Email us at contactstratum953@gmail.com.