Shipping policy
Shipping & Delivery
At Stratum, we want your order with you as quickly as possible. Here is everything you need to know about how we ship across the UK.
📦 Free UK Delivery
We offer FREE delivery on all UK orders – no minimum spend, no hidden fees. The price you see at checkout is the price you pay.
⏱️ Delivery Times
- Delivery: 3–6 working days
- Order processing: orders are prepared and dispatched within 24–48 hours of purchase (excluding weekends and bank holidays).
Please note that delivery times are estimates and may occasionally be affected by carrier delays or peak periods.
📬 Order Tracking
As soon as your order ships, we'll email you a tracking number so you can follow your parcel every step of the way. Tracking information typically becomes active within 24–48 hours of dispatch.
📥 No Hidden Fees
There are no additional customs charges or import fees to pay on delivery. What you pay at checkout is final.
❓ Need Help?
If you have any questions about your order or delivery, our team is here to help. Contact us at contactstratum953@gmail.com and we'll get back to you as soon as possible.